First, understand the challenge.
Then, based on years of experience, plan and tailor an integrated solution in service, fulfillment and reverse logistics. Ensure flawless execution with an experienced project management team that locks the solution into place. Finally, achieve increased effectiveness and efficiency over time by applying the principles of quality management and continuous improvement.
Established in 1995, we design, implement and execute outsourced solutions for major corporations in Canada and for international companies expanding into the Canadian market. We are a leading third-party logistics partner for companies requiring sophisticated field service logistics, critical parts networks and transportation management solutions.
We establish long-term relationships with our clients, integrating client business processes with our own. This facilitates the delivery of proactive service offerings and optimal process improvements that benefit the whole supply chain and add value to the relationship.
We believe that our services must produce tangible and measurable results. Performance criteria and service levels are clearly documented, with regular reporting procedures and practices put in place at the outset. We provide a single point of accountability for order fulfillment levels, inventory management and operating costs.
Honesty and integrity
We adhere to a policy of total honesty with our clients and all our business dealings are conducted with integrity and respect.
We take a proactive approach to fostering open, constructive two-way communications.